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90% of Customers Consider Counterfeiting a Serious Issue to their Organisation- Survey



90% of Customers Consider Counterfeiting a Serious Issue to their Organisation- Survey, SiliconNigeria

Findings from a recent HP survey in EMEA found that over 97 per cent of customers see HP’s Customer Delivery Inspections (CDIs) as a valuable service for their business, and 96 per cent feel they protect them from falling victim to fraudsters.

Customer Delivery Inspections, which are a free and effective feature of HP’s Anti-Counterfeit and Fraud (ACF) programme, offer customers a reliable way to confirm the authenticity of their stock.

They involve on-site checks of suspicious large or mid-sized cartridge deliveries in response to reports initiated by HP customers. If dubious deliveries are found, the HP ACF team are proactively alerted, and can follow up with appropriate action. Amid the COVID-19 disruption, HP has also offered photo-based CDIs if circumstances do not allow for an on-site visit.

It was also discovered that 60 per cent of customers planned to take steps to purchase safely in future, directly following with the HP CDI guidance. As a result, 98 per cent of customers surveyed would recommend HP CDIs to other customers.

“At HP, we are incredibly proud of the positive feedback our customers have given in response to our Customer Delivery Inspections,” said Suanne Schoewitz-Franchi, Global Lead of Supplies Anti-Counterfeit and Fraud Programme.

 “Unlike counterfeit goods, HP Originals are designed to meet our strict quality and reliable standards and to deliver superb performance and consistent results. Our high standards go beyond our products. With our survey finding that 91% of surveyed customers believe counterfeits present a risk to their business, it is important that we continue to fight fraudulent activity and ensure our customers have access to a reliable source of information and advice so that they have a peace of mind when buying HP products.

 With this in mind, HP maintains its commitment to protect our customers through our Anti-Counterfeit and Fraud programme, as shown by our quick action to adapt CDIs in response to the COVID-19 outbreak.”

Across EMEA over the last five years, HP has supported local law enforcement authorities to seize around 12.5 million items, including counterfeit cartridges, hardware products, and components.

 Most recently, between October 2019 to March 2020, HP, together with local authorities in Kenya, Nigeria and Tanzania, have successfully obstructed a number of counterfeit trading programmes and removed close to 200,000 illicit products from the African region, including fake HP printer cartridges and components to assemble further counterfeits.

HP is dedicated to empowering channel partners, customers, and enforcement authority representatives with the knowledge to identify fraudulent supplies and protect business.

In EMEA, close to 7,000 stakeholders have attended HP’s dedicate Education and Prevention activities. The company also cooperates closely with local and global law enforcement authorities to detect and dismantle illegal operations that produce counterfeit HP printing components.

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Big technologies

Digital Encode Becomes Licensed CMMI Institute Partner



Digital Encode Becomes Licensed CMMI Institute Partner, SiliconNigeria

Leading consulting and integration firm in Nigeria, Digital Encode Limited [] has become a Capability Maturity Model Integration (CMMI)® [] licensee.

Digital Encode specializes in the design, management, and security of business-critical networks, telecommunications environments and other Information Technology (IT) infrastructures.

On the other hand, CMMI is a proven set of global best practices that drives business performance through building and benchmarking key capabilities.

As a CMMI Institute Partner licensee, Digital Encode is expected to help organizations elevate and benchmark performance across a range of critical business capabilities, including service excellence, data management and cybersecurity.   

Digital Encode Becomes Licensed CMMI Institute Partner, SiliconNigeria

Speaking on this development, the Co-founder and Chief Operating Officer of Digital Encode, Dr. Peter Adewale Obadare said that Digital Encode will not rest on its oars to assist individuals and businesses protect and manage their information assets.

“As Partners, Digital Encode is one of the qualified organization within a global CMMI Network that are licensed by the Institute to help other organizations and individuals to adopt and utilize their products such as the Capability Maturity Model Integration (CMMI) or the Data Management Model (DMM).

Dr. Obadare who doubles as the Director of Governance, Risk and Compliance said that as a Pan-African cybersecurity company, Digital Encode will use CMMI model to assist organizations in Nigeria to improve their cybersecurity success and resilience.

Also, the Chief Technical of Digital Encode, Dr. Seyi Akindeinde said the license is a testament to Digital Encode’s unique methodology rooted in depth of expertise and professionalism.

Digital Encode Becomes Licensed CMMI Institute Partner, SiliconNigeria

Dr. Akindeinde who is also the Chief Research Officer and Director of Security Assurance at Digital Encode, said that while assisting companies to achieve the cybersecurity assurance goals, Digital Encode will continue to translate strategic business objectives into sound, achievable secured technology solutions.

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Business Intelligence

ipNX Launches Fastest Internet Access Speed Into Nigeria Market



ipNX Launches Fastest Internet Access Speed Into Nigeria Market, SiliconNigeria

L-R: Head of Customer, Experience and Advocacy, ipNX, Christiana Okenla; Divisional CEO, Kene Eneh; and Head of Engineering, Chris Oputteh, during the launch of Fibre Optic Service Xtreme 100 and 200 Plans, in Lagos… on Tuesday. Photo: ipNX.

ipNX – Nigeria’s leading ICT company has launched a new flagship series, tagged “FOS Xtreme” Fibre Broadband Internet plan, which becomes the fastest internet access speed obtainable at any given in Nigeria. 

The FOS Xtreme flagship was introduced into the market with two service plans Xtreme100 and Xtreme200, offering speeds of 100Mbps and 200Mbps respectively. This offering for homes and SMEs is the first of its kind in Nigeria, lending credence to ipNX’ reputation for being the industry’s pacesetter for technological innovation.

Speaking at the launch of the “FOS Xtreme” plans,  the divisional chief executive officer, ipNX Retail, Eneh Kene said “based on our traditions at ipNX, we are introducing two FOS Xtreme plans to the market “Xtreme100” and “Xtreme200”.

More speed means more power and more productivity for our customers to be able to work, create, learn and play online without any inhibitions. “The FOS Xtreme promise is to deliver the fastest internet access speed obtainable at any given time in Nigeria”.

We are at such a crucial time in history when productivity and output should not be affected by the challenges of the ongoing pandemic, thus as an innovative brand, we have invested in developing these novel plans that will deliver the highest speed and quality of connection to subscribers.

Also speaking, the head, product management Mr. Najite Ikutegbe, also informed that the concept of “Xtreme” is hinged on ipNX’ strategic intent to lead in the development of products with boundless possibilities.

He said “It is obvious at this time that Internet access has become ‘a way of life’ and more consumers are in search of data plans and services that will enable everyone and every device get connected with optimum speed concurrently”.

He added that “FOS Xtreme” is for today’s power user, be it at home or at the workplace. ipNX is a pioneering and leading information, communications and technology (ICT) company with two decades of experience in the Nigerian ICT market, with fixed-wired (fiber) and fixed-wireless operations in Lagos, Abuja, Port Harcourt, Kano and Ibadan.

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Big technologies

Covid-19: GSMA Cuts Down 2025 IoT Revenue Forecast by $200bn



Covid-19: GSMA Cuts Down 2025 IoT Revenue Forecast by $200bn, SiliconNigeria

GSMA Intelligence cut its forecast for global IoT revenue in 2025 to $906 billion due to the impact of the Covid-19 (coronavirus) pandemic, with earnings from professional services set to be one of the hardest hit segments.

In its August update, the analyst company noted even at its revised level revenue was an almost threefold increase on 2019. Previously it expected IoT revenue to be $1.1 trillion in 2025.

Analysts noted as part of their response to the pandemic, enterprises had readjusted to focus on remote access and automation, placing the short-term emphasis on software tools and cloud.

“As enterprises focus on survival, discretionary spend is currently under scrutiny to preserve cash, which negatively impacts IoT consulting revenues in particular,” GSMA Intelligence added.

“Some latent spend from 2020 will shift to 2021 and beyond, but as economic growth returns we expect IoT professional services revenue growth to return to preCovid-19 levels, with systems integration the main contributor to revenue.”

Although tempering its overall revenue forecast, it noted there would be regional variations, with Asia Pacific least affected. In several markets here, it added, IoT was being deployed in state-sponsored initiatives to mitigate the impact of the crisis.

By contrast, it pointed to a “bleaker outlook” in Latin America, with Brazil cited as a country where 50 per cent of enterprises had struggled securing return on investment for IoT deployments.

In terms of devices, it stood by numbers published in early June, stating the net increase in IoT devices would dip 45 per cent in 2020. Here it stuck by long-term forecasts predicting device numbers to double between 2019 and 2025.

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