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90% of Customers Consider Counterfeiting a Serious Issue to their Organisation- Survey



90% of Customers Consider Counterfeiting a Serious Issue to their Organisation- Survey, SiliconNigeria

Findings from a recent HP survey in EMEA found that over 97 per cent of customers see HP’s Customer Delivery Inspections (CDIs) as a valuable service for their business, and 96 per cent feel they protect them from falling victim to fraudsters.

Customer Delivery Inspections, which are a free and effective feature of HP’s Anti-Counterfeit and Fraud (ACF) programme, offer customers a reliable way to confirm the authenticity of their stock.

They involve on-site checks of suspicious large or mid-sized cartridge deliveries in response to reports initiated by HP customers. If dubious deliveries are found, the HP ACF team are proactively alerted, and can follow up with appropriate action. Amid the COVID-19 disruption, HP has also offered photo-based CDIs if circumstances do not allow for an on-site visit.

It was also discovered that 60 per cent of customers planned to take steps to purchase safely in future, directly following with the HP CDI guidance. As a result, 98 per cent of customers surveyed would recommend HP CDIs to other customers.

“At HP, we are incredibly proud of the positive feedback our customers have given in response to our Customer Delivery Inspections,” said Suanne Schoewitz-Franchi, Global Lead of Supplies Anti-Counterfeit and Fraud Programme.

 “Unlike counterfeit goods, HP Originals are designed to meet our strict quality and reliable standards and to deliver superb performance and consistent results. Our high standards go beyond our products. With our survey finding that 91% of surveyed customers believe counterfeits present a risk to their business, it is important that we continue to fight fraudulent activity and ensure our customers have access to a reliable source of information and advice so that they have a peace of mind when buying HP products.

 With this in mind, HP maintains its commitment to protect our customers through our Anti-Counterfeit and Fraud programme, as shown by our quick action to adapt CDIs in response to the COVID-19 outbreak.”

Across EMEA over the last five years, HP has supported local law enforcement authorities to seize around 12.5 million items, including counterfeit cartridges, hardware products, and components.

 Most recently, between October 2019 to March 2020, HP, together with local authorities in Kenya, Nigeria and Tanzania, have successfully obstructed a number of counterfeit trading programmes and removed close to 200,000 illicit products from the African region, including fake HP printer cartridges and components to assemble further counterfeits.

HP is dedicated to empowering channel partners, customers, and enforcement authority representatives with the knowledge to identify fraudulent supplies and protect business.

In EMEA, close to 7,000 stakeholders have attended HP’s dedicate Education and Prevention activities. The company also cooperates closely with local and global law enforcement authorities to detect and dismantle illegal operations that produce counterfeit HP printing components.

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Business Intelligence

UK Government Funds Nigeria’s first Open-Source Business Intelligence Platform



UK Government Funds Nigeria’s first Open-Source Business Intelligence Platform, SiliconNigeria

The UK Government through its UK-Nigeria Tech Hub  has launched an open-source Business Intelligence Platform aimed at providing transparent and reliable data about the Nigerian Tech sector. 

Funded by the UK Government’s Africa Technology and Innovation Partnership (ATIP) programme, the Business Intelligence Platform aims at reducing the informational barriers to entry for companies, investors, and researchers interested in doing business in the country.

Nigeria remains a leader across Sub-Saharan Africa for vibrancy and volumes when it comes to the tech landscape and there is an increasing need to provide reliable and legible points of reference. The new Business Intelligence Platform draws directly on data from Briter Bridges and leverages the UK-Nigeria Tech Hub brand and network to maximise inclusion and access to information about the state of tech in the country.

 As part of this commitment, The UK-Nigeria Tech Hub and Briter Bridges (delivery partners for this platform) will be joining forces and leveraging their dual positioning as local based, globally-focused organisations to bring the ecosystem together via initiatives, research content, and unlocking future funding opportunities.

 Speaking on the Launch, the British Deputy High Commissioner- Ben Llewellyn-Jones said: “The launch of this open-source Business Intelligence Platform will enhance access to valuable information and data necessary for fostering partnership across the UK and the Nigerian tech ecosystems. This is a testament to the role the UK Government can play in supporting the tech ecosystem in Nigeria.”

 Speaking on the importance of the Business Intelligence Platform and the UK’s support, Leanne Jones, Team Lead, West Africa Research and Innovation said: “We are glad that the UK Government’s Africa Technology and Innovation Partnership (ATIP) programme can support the development of this open-source Business Intelligence Platform for the Nigerian technology sector. Access to this kind of information by all industry players will go a long way in addressing information gaps, identifying opportunities for collaboration and increasing access to funding.”

The Interim- Country Director of the UK-Nigeria Tech Hub-Lamide Johnson stated: “We are excited to have partnered with Briter Bridges to co-develop and launch the Open-Source Business Intelligence Platform, aimed at the providing tech- stakeholders across the board easy access to information required to promote high-end digital tech opportunities.”

 The new Business Intelligence Platform which can be accessed here will allow users:

  • Access to a comprehensive database of startups, tech hubs, and investors operating in Nigeria;
  • Access to a live investment tracker showcasing all deals happening in the country;
  • Crowdsource new entities/players in the Nigerian tech ecosystem; this will enable Admins (people with profiles on the platform) to update and edit their profiles as it pertains to their startups, companies, etc.
  • Gather digestible information on an interactive, real-time data visualisation dashboard.

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Business Intelligence

BizWatch Nigeria to Host Insurance Webinar March 31



BIizWatch Nigeria to Host Insurance Webinar March 31, SiliconNigeria

BizWatch Nigeria, Nigeria’s leading business platform is set to hold the first of its webinar series, themed “Building Financial Resilience with Insurance Solutions Amid COVID-19”.

With the COVID-19 disruption, households and small businesses need to make efforts to transfer their risks to protect themselves from uncertainties through insurance. The Nigerian Insurance Industry is a massive industry covering various issues from fire to auto accidents, death, oil and gas leakages, and so on.

They also provide insurance plans that cover households and SMEs-the backbone of the Nigerian economy.

The webinar, which will hold on March 31, 2021, will be headlined by Ekerete Ola Gam-Ikon; who will deliver the keynote address. He is the Founding CEO of Finterate Projects, a business-fitness consultancy firm and Co-Founder, Smart Coach Global Nigeria Limited, a progressive community of seasoned business coaches and brave entrepreneurs.

The webinar would provide answers and insights to questions such as; How can small business owners benefit from insurance packages? In a highly religious space like Nigeria, what can be done in tandem with faith to grow insurance subscription? Are there any lessons to be drawn from the COVID-19/#EndSARS saga? How effective has NAICOM been in harnessing and projecting the insurance sector?

Mr David Oputah, the Managing Editor of BizWatch Nigeria, said the motivation for the webinar series is to make it a part of the company’s contribution to society and starting with the insurance industry is geared at promoting financial flexibility, provision of insurance solutions and engage insurance experts on the way forward for the sector.

Oputah also added that the webinar seeks to strengthen the insurance sector, provide solutions and pave the way for subsequent webinars which would feature other industrial sectors in Nigeria and contribute to society on a great level.

The webinar is expected to attract stakeholders from both the private and the public sectors, including the National Insurance Commission (NAICOM), insurance experts from the various governing bodies of Insurance, Insurance firms, insurance research institutes, policymakers, regulators and the Federal Government of Nigeria.

Some of the panelists expected to feature in the webinar include: Bankole Banjo who is the Brand, Media and Communications Manager for Africa Alliance, and Olumide Ibidapo the Managing Director/CEO of First Bank Nigeria (FBN) Insurance.

The Webinar is free but there are limited slots available of first come basis. Participants are to register here (

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Business Intelligence

Data Key to Capital Market Investment Decisions-Experts



Data Key to Capital Market Investment Decisions-Experts, SiliconNigeria

Experts in the capital market have charged investors on the use of data to make critical investment decision, adding that, data is critical to navigating shocks in the capital market.

Globally, they said, there is an increasing reliance on market data as a fundamental tool for making sound financial decisions and the Nigerian case is no different. 

The experts, who spoke at a virtual Nigerian Stock Exchange (NSE) fifth Market Data Workshop 2020 hosted in collaboration with InfoWARE Limited, deliberated on the theme; ‘Handling Shocks in the Capital Market: A Quantitative Risk Management Approach Using Market Data.’

Speaking at the event, the CEO, NSE, Mr Oscar Onyema, said, In Nigeria, the equities market recorded negative performance in the first quarter of the year, with the NSE All Share Index (ASI) posting a quarterly loss return of 20.65 per cent in Q1, 2020, adding that, the market saw an upswing since April 2020, and has so far gained 31.67 per cent as at November 12, 2020.

This feat, particularly during the COVID-19 pandemic, he said, can be attributed to smart investors bargain hunting and the release of positive year-end financial results of several listed companies, coupled with improved dividend declarations. 

It demonstrates the opportunities that abound in the market for discerning investors, even in a time of crisis, and underscores the importance of quality market data for investment decision-making, he stated.

During the workshop, Market data officer, market services, NSE, Ms Anita Gopaldas, gave a presentation which highlighted the Exchange’s wide range of reliable, accurate and timely market information services and data solutions across all asset classes and data products to market participants locally and internationally. 

Some of these provisions include: the NSE API which ensures the dissemination of real-time data to stakeholders; FIX Order Management System which allows trade information to be transmitted from anywhere to the Exchange; and the recently upgraded X-DataPortal, which serves as a consolidated, streamlined platform for market participants to access quality and timely data at an affordable rate.

Other presentations at the workshop were delivered by head, Market Services, NSE, Olufemi Balogun; CEO, Infoware Limited, Uwa Agbonile; and CEO, Deontic Data, Benedict Whittam Smith. From their presentations, it was made clear that quality, accessible data is critical not only to dealing with the problems of today, but in mitigating the crises of the future.

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