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Organisations Need Assessment to Move into New Digital Reality- Phillips Consulting

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Organisations Need Assessment to Move into New Digital Reality- Phillips Consulting, SiliconNigeria

Phillips Consulting Limited has encouraged organisations seeking to move into this new digital-first reality environment to first require an assessment to provide one simple, yet crucial perspective – provide bearings in a digital age.

Speaking on the topic ‘Gauging Digital Readiness through Digital Assessment’, Jason Ikegwu, associate partner, Digital and Technology Consulting of PCL, said, “It is, therefore, essential to assess the optimisation potential in determining its digital readiness and maturity.”

According to him, the two most important aspects of a digital readiness assessment are the evaluation of behavioural and cognitive competencies. An employee needs to have the ability and the will to learn and excel in the age of digital transformation.

“Not only do employees need to be resilient to transforming technologies, but they also need to possess mental agility, openness to learning and manage change, a collaborative and inclusive outlook, and an innovation-focused approach to truly imbibe the digital way,” he stated.

Digitally mature organisations look beyond just investing in quality digital tools. They relentlessly focus on deriving new business value from digitization, through continual optimisation of operations.

To achieve this, Ikegwu said, “They do not just implement edge solutions. Instead, they use Digital Assessments to integrate digitization into core operations and, in the process, reshape the entire organisation. It helps them to maximise productivity, performance, and ultimately generate industry-leading results.”

Consequently, he further stated that after completing a digital assessment and successfully implementing a digital transformation strategy to become digitally mature, organisations can now say goodbye to busy work and welcome real productivity.  Employees thrive in a digitally enhanced work environment, quality training, practical on boarding processes, and user-friendly tools to bring the best out of teams.”

Speaking on the need for organisations to be competitive, innovative in the new digital market place, Ikegwu said, “To remain competitive, agile, innovative and responsive, organisations need to be part of the digital revolution. It is reshaping the world right before our eyes in no small measure”.

The associate partner, who said digital technology is changing how we work, further stated that almost overnight, entire populations are told to stay at home, and a fully digitized environment became a necessity for businesses to continue operation.

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Digital Economy

Hicolumn Launches E-commerce Tech, Offers Unparalleled Services

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Hicolumn Launches E-commerce Tech Offers Unparalleled Services, SiliconNigeria

Hicolumn, e-commerce Tech that connects consumers to their choice stores close to their neighbourhood has been launched in Lagos.

The unveiling of the ground-breaking e-commerce Tech was held in grand style with a drone delivering the Hicolumn package to top-notch Nollywood celebrity, Tayo Sobola, popularly called Sotayo Gaga, indicating the swiftness and innovation behind the cutting-edge marketplace.

Highlights of the event includes free shopping vouchers to fans of the celebrity and the online shopping she made, which was delivered swiftly before 20 minutes, an attestation of Hicolumn’s prompt delivery service.

The e-commerce tech, which is a mobile app, is designed to give visibility to neighbourhood stores and connect them directly to customers anywhere, anytime. It comprises of the Hicolumn Customer, Merchant and Delivery Apps respectively which are connected together and work as one Enterprise Resources Programme.

Speaking at the launch, chairman of Hicolumn, Benjamin Madu, said the e-commerce Tech is designed to revolutionise the online market in Africa, and offers stores, merchants, small and medium enterprises (SMEs) with existing and verifiable businesses, the chance of participating on the platform by downloading the app within 30 minutes, and absolutely free of any registration charges.

It also gives them the opportunity of leveraging the internet to serve or sell to their existing and prospective customers without the customers physically visiting the shops.

In his remark, Hicolumn’s Co-Founder and CEO,, Uche Elekwachi, said the platform will transform the online market in Nigeria and Africa with its innovative mobile app that will give merchants the ability to sell their goods to widely dispersed customers.

He said the e-commerce Tech has come to the rescue of merchants and store owners, to become super strong, active online and not to lose their business focus to foreign competitors currently entering their domain, especially in this period of the coronavirus (COVID-19) pandemic when shopping is mostly done online.

Highlighted benefits that accrue to merchants and stores partnering with Hicolumn are increased profitable sales; reduced cost of operation with less than five employees; proper inventory management; and elimination of threat posed by the current e-commerce system.

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Digital Economy

Visa Mulls Digitisation Of B2B Payments With Virtual Card

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Visa Mulls Digitisation Of B2B Payments With Virtual Card, SiliconNigeria

Visa has joined forces with Conferma Pay to launch a suite of B2B payment solutions to help improve cashflow for businesses and eliminate manual processes.

Visa Commercial Pay will offer businesses a host of card-programme management capabilities, including on-demand virtual card issuance to employees’ mobile devices via an app.

The suite also includes Visa Commercial Pay Travel to help businesses centrally manage their business travel spend, such as air and hotel, and Visa Commercial Pay B2B, which helps companies better manage cash flow and capture enhanced data for reconciliation and reporting capabilities.

Kevin Phalen, global head, Visa Business Solutions, says: “The launch of Visa Commercial Pay in partnership with Conferma Pay allows us to accelerate B2B money movement away from slow, outdated methods to fast, data-rich, secure digital payments.

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Flutterwave Unveils Policy To Protect Online Shoppers

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Flutterwave Unveils Policy To Protect Online Shoppers, SiliconNigeria

Flutterwave, Africa’s fast-rising payments technology company,  has announced the launch of its ‘Payment Protection Promise’, a new policy that protects customers when shopping online and dealing with merchants on its payment platform.

The policy acts as a money-back guarantee to shoppers when an item or service purchased does not arrive, is faulty, damaged on arrival or does not match the item that was listed.

The new policy is part of the company’s attempt to alleviate the fears of online shoppers and boost their confidence and sense of security when using Flutterwave’s payment solutions.
The Payment Protection Promise is primarily meant to further strengthen the growing online shopping culture in Africa and displace the scepticism often associated with patronising e-commerce businesses.

The policy is being kick-started in Nigeria and covers only Nigerian transactions with a transaction value starting from N10,000 and below.

Founder & CEO of Flutterwave, Olugbenga Agboola, stated that, “the goal of the Flutterwave Payments Protection Promise is to ensure that all who shop online and pay with Flutterwave are confident that they can shop safely and get value for their money. We understand that with the rising online shopping culture in Africa, there are bound to be issues of lack of trust in online businesses and we are using this policy to close that gap.”

He added that “When anyone sees the Flutterwave logo while shopping online, we want them to feel safe and confident knowing that they are covered. This policy is also beneficial to our merchants as it will boost patronage and sales due to increased customer confidence and assurance of value.”

According to Agboola, under the Flutterwave Payments Protection Promise, merchants can file counterclaims when wrongly accused. However, merchants found to be repeatedly fraudulent will be delisted from Flutterwave’s payment platforms. The company has highlighted various means through which customers can dispute a transaction, they can either self-serve through the Flutterwave dispute page or make use of Flutterwave’s support channels.

Flutterwave has remained in the frontline of improving small businesses and securing customers through innovation. In April, at the height of the COVID-19 pandemic which led to restriction of movement, the company introduced the Flutterwave store to keep small businesses afloat. In the wake of the recent unrest in Lagos, the Company also partnered with the Lagos State Employment Trust Fund to rebuild affected businesses.

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