ROAM Africa (Ringier One Africa Media), the leading digital classifieds group in Sub-Saharan Africa, has today released three new labour market reports that shed more light on the effects of the COVID-19 on the African jobs market.
The reports also reveal transactional sales roles as the most in-demand jobs across Nigeria, Ghana and Kenya, and provides other insights and analysis that will help employers and jobseekers across the continent to navigate the new employment landscape.
With job cuts, furlough extensions and new working habits developing across the continent, many employers and jobseekers are looking for guidelines to help them understand where opportunities are available and how to prepare for the future of work. The Impact of COVID-19 Job Reports, which were compiled by Jobberman (Ghana and Nigeria) and BrighterMonday (Kenya), explore factors such as trending industries/sectors, trending roles, trending skills, trending salaries/benefits, major trends caused by COVID-19 and job market trends and forecasts for Nigeria, Ghana and Kenya.
The reports are based on information from the databases of the jobs platforms – with more than 24 million combined job applications and more than 100,000 registered employers – external research and insight from external business leaders.
According to the reports, Sales roles in Nigeria, Ghana and Kenya are the most sought-after, with 15%, 4% and 13% of job postings in each market respectively between January and August 2020. IT & Telecoms was the top industry with the most job postings in Ghana and Nigeria, 12% and 16% respectively, while the Government had the most job postings in Kenya with 15%.
Customer Service & Support was the most declining job function in Ghana and Nigeria, with 2% and 5% respectively and Management & Business Development was the most declining job function in Kenya with 4%. Companies in all three countries are hiring more professionals with Mid-level experience to fill their hiring activities than any other experience level, although not as much as they did last year.
Despite a decline in hiring in some industries, the reports predict a rise in demand for certain skills post-COVID as companies prepare to address the challenges brought about by the pandemic. The reports predict that hard skills such as digital and coding skills, data analytics and literacy and problem solving skills, as well as soft skills such as adaptability and agility, emotional intelligence and critical thinking are the skills companies are hiring for right now.
There is also a change in how employers view compensation with mental health and wellness benefits, flex pay and childcare support more prominent in compensation packages. Virtual recruitment, remote working and the acceleration of technology adoption are some of the other major trends caused by COVID-19.
Commenting on the findings of the report, Hilda Kragha, Managing Director of ROAM Africa Jobs, said, “these reports not only highlights the impact of the pandemic, but also serves as a guide for all employers to assess how they deal with change. The pandemic has undoubtedly caused a number of challenges, but some of the changes it has brought are quite exciting, because they offer the potential for dynamic transformations.
“As we assess and plan for the future, business leaders, HR practitioners and policymakers will have to work together to develop effective solutions that will make them better equipped for the future and create a better workplace for both employers and employees”.
The new reports, The BrighterMonday Kenya Impact of COVID-19 Jobs Report, The Jobberman Ghana Impact of COVID-19 Jobs Report and The Jobberman Nigeria Impact of COVID-19 Jobs Report will all soon be available to download on the ROAM Africa website.
Facebook Rolls Out Instagram Lite to Sub-Saharan Africa and Other Emerging Markets
Facebook has announced the launch of Instagram Lite to Sub-Saharan Africa, a new, lightweight version of the Instagram app for Android that uses less data and works well across all network conditions.
The new version of Instagram Lite for Android is less than 2MB in size, making it fast to install and quick to load. It also has improved speed, performance, and responsiveness. Instagram Lite not only works similarly to the Instagram app for Android, but it allows the Instagram experience to remain fast and reliable for more people, no matter what device, platform and network they use.
Commenting on the rationale for introducing the app to Sub-Saharan Africa, Engineering Manager for Instagram Lite, Peter Shin said, “Connectivity in the region can be unstable, slow and expensive, making it challenging for people to have a high-quality Instagram experience. Many people were already familiar with the concept of a Lite app after the successful roll-out of Facebook Lite some years ago. We started testing the new version of Instagram Lite when people across the continent started asking for a Lite app for Android. The feedback was very positive and we are excited to launch it across the continent today”.
“Our team aims to leave no one behind, so today we are very excited to bring Instagram Lite to people in over 170 countries, including the entire Sub-Saharan Africa region,” he added.
Instagram Lite is similar to the core Instagram app experience, though some features are not currently supported, such as Reels creation, Shopping, and IGTV. Instagram Lite is likely to gain appeal to users in locations with limited bandwidth or high data costs, especially in the developing world.
Instagram Lite is currently rolling out in over 170 countries, and Facebook remains committed to building and improving the app to help everyone in the world connect to the people and things they love.
Tech Experience Centre: HP Expresses Delight, Hails TD Africa
globally renowned tech giant, Hewlett Packard Inc. (HP) has heaped praises on the management of TD Africa for spearheading the project, noting that the centre will herald a new technological wave in Nigeria.
This was disclosed by Ife Afe, Managing Director – Nigeria and District Manager – Central Africa (CAF).
Equally important, HP is one of the global Original Equipment Manufacturer (OEM) that will be represented in the Tech Experience Centre located within Yudala Heights at 13 Idowu Martins, Victoria Island, Lagos.
Consequently, Afe has expressed delight with the development, even as she disclosed that the launch of the centre will bridge the gap to complete technology adoption for millions of Nigerians.
She said: ‘‘I do believe Nigerians are early adopters of new and exciting technology. Having a dedicated space where people can view and experience cutting-edge technology across rich and diverse portfolio is an important step towards complete Adoption.
‘‘Technology is about transformation. This tech centre will serve as a bridge, taking people from the imaginative stage to the experiential stage, thereby unlocking a new technological wave. I am very glad that TD Africa is taking this bold step and I look forward to the great collaborations that will flow out of this initiative.’’
Furthermore, the HP Senior Management Executive reiterated the strong interest in Nigeria by the tech brand.
‘‘We are strong believers in the Nigerian project and the boundless potential inherent in the population when exposed to cutting-edge technology. We also value the foresight and vision of our long-time partner and co-developer – TD Africa. We are proud of this project and are confident of its success and positive impact not just in the sphere of business but also in human capital development,’’ Afe enthused.
On what to expect from HP in the Tech Experience Centre, she revealed that a lot is in store for every visitor.
‘‘HP is in the business of making life better for everyone, everywhere, hence revolutionary innovation in Health care, Security, Gaming and Printing Solutions will be showcased in the Technology Centre. Cutting- edge, sustainable, diverse and relevant innovation in technology.
‘‘This brings technology closer to home. I believe that the ambience of the Tech Centre will cater to a wide spectrum of users: CEO’s, Government officials, entrepreneurs, tech enthusiasts, students, gamers etc. It will be the crucial meeting point of people and technology. Our wide spectrum of products and solutions will cater to all demographics – from first time users to specialists, professionals, gamers to moviemakers, work or play,’’ she affirmed.
The revolutionary Tech Experience Centre, the first of its kind in Africa, is set for launch on Thursday, October 1st 2020, incidentally the occasion of Nigeria’s 60th Independence Anniversary by 12noon, with the launch streamed live online for the benefit of tech enthusiasts.
Expected to officially commission the centre is the Minister of Communica99tions and Digital Economy, Dr. Isa Ali Pantami.
The Tech Centre is widely expected to boost Nigeria’s relevance in the global technology race and shore up the country’s march to technology independence. For the first time, Nigeria will play host to the latest global technologies including those not normally available in Africa, offering all classes of visitors a first-hand experience of new gadgets, solutions and infrastructure that would have previously required a visit abroad, thereby saving corporate organizations, government establishments and individuals money or scarce foreign exchange expended on these trips.
MTN Nigeria Shuts Kaduna Office Over Covid-19 Infection
MTN Nigeria has confirmed that on August 14, 2020, one of its staff at the Kaduna Service Centre located at 1/4 Bank Road, Abapa, Kaduna, was confirmed positive with coronavirus.
Accordingly, MTN said the Kaduna office was closed temporarily, all staff placed on self-quarantine and its premises disinfected by the Kaduna State COVID-19 response team on August 16, 2020.
A statement by Nigeria’s largest mobile operator said as guided by the authorities, “we suggest that any customer or guest who used the facility within the last two weeks, beginning July 31 2020, should contact the Kaduna State Emergency numbers on 08035871662, 08025088304, 08032401473, 08037808191 OR NCDC on 08097000010 (toll free) for guidance if they feel unwell or require COVID-19 testing.
“We continue to observe strict adherence to all mandated precautions across our open stores nationwide, operating reduced hours, maintaining strict hygiene, ensuring compulsory use of facemasks and adopting physical distancing measures. Although our other service centres in Kaduna remain open, our virtual services also provide a secure and convenient option.
“Customers can contact us for support 24 hours a day on MTN Livechat, myMTNapp, Whatsapp: 090330000001, tweet @MTN180, Facebook @MTNLoaded, or send us email on firstname.lastname@example.org.
“We will continue to monitor the situation and support our colleagues through this challenging time. Thank you to our people, partners and customers for their continued support, perseverance and understanding. Please stay safe. We will get through this,” it concluded.
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